The Underground

CSS Resource Center ›
The Underground
Sentricon logo
The Underground The Underground
← Return to blog

How Recruit® AG FlexPack™ Saved Black Horse Studio

May 8, 2019 by CORTEVA AGRISCIENCE Success Stories

“To kill termites, think like a termite.” Billy Tesh of Pest Management Systems, Inc., started thinking like a termite at age 14, when he began working on his uncle’s pest operation. His industry know-how helped him build a loyal base of customers in the Greensboro, North Carolina, area, cementing him as a pest management industry leader and subject matter expert.

His advice to put hard-to-kill termites to rest? “We rely on the Sentricon system,” says Tesh, who became one of the first Certified Sentricon Specialists™ when the termite baiting system was first rolled out in 1995. The Sentricon® system has undergone multiple advances since, including the introduction of Recruit® AG FlexPack™ termite bait stations to address aerial colonies, even in hard-to-install locations. Along with in-ground stations, Recruit AG FlexPack bait stations offer a holistic solution to nightmare situations where properties resist treatment year after year.

Assessing a difficult task

The photographers at Black Horse Studio experienced a nightmare situation. By the time Tesh’s team set foot in their vintage studio, parts of the building had already been structurally compromised by termite damage. “The building is a beautifully renovated warehouse with massive wooden beams in the ground,” says Tesh. “There was lots of earth-to-ground wood contact, plenty of moisture … it was termite feeding heaven.” The building owners had their studio treated by a different pest management company once before without success, but Tesh told them he was confident about the solution.

Tackling the challenge with Recruit AG FlexPack

To solve the problem, Tesh’s team reduced excess moisture, broke the earth-to-ground wood contact and installed Recruit AG bait stations on walls, wooden columns and ceiling corners throughout the warehouse where active termite tubes were found. “The ability to bait aerial colonies was critical to our success,” he says. “We were determined to find every colony — underground and above ground — to completely eliminate the infestation.”

Results were swift and effective. In fewer than four months, Tesh detected no further termite activity in the structure and he pronounced the termites dead and gone. Tesh’s team now regularly services the Black Horse Studio warehouse with the Sentricon system, providing preventative treatment against future infestations.

Turning exasperated owners into customers

“You don’t want to lose a customer due to a difficult situation,” says Tesh. “Some CSSs may be hesitant to use Recruit AG stations because they require more maintenance than in-ground Sentricon stations. But we wouldn’t have been able to address the challenges this property presented without them.” In addition to treating nightmare properties, Tesh believes using Recruit® AG bait stations makes good business sense. “The lifetime value of one homeowner can be $200,000. Why leave that money on the table? If you have the tools to solve a customer’s problem once and for all, it just makes sense.”

The owners of Black Horse Studio are almost certainly inclined to agree.

Filed Under: Success Stories Tagged With: Recruit AG

Subscribe for updates

Join our email list to get access to the latest news in the industry.

Subscribe

Top Posts

  • The Standalone Solution to Boosting Your Business
  • Customer Retention Is Everybody’s Job
  • Noviflumuron: The Active Ingredient for Total Termite Colony Elimination
  • Termite Biology and Behavior
  • The Evolution of the Sentricon® System

Polls

When using Recruit® AG FlexPack™ termite bait, where do you typically apply it?

View Results

Loading ... Loading ...

Categories

  • Industry (17)
  • Insights (9)
  • Marketing (41)
  • Sales (4)
  • Science (11)
  • Service (1)
  • Success Stories (55)
  • Training (13)
  • Uncategorized (1)

Archives

  • February 2021 (1)
  • November 2020 (1)
  • October 2020 (1)
  • August 2020 (1)
  • July 2020 (4)
  • May 2020 (1)
  • April 2020 (1)
  • February 2020 (1)
  • October 2019 (2)
  • August 2019 (2)
  • June 2019 (1)
  • May 2019 (2)
  • March 2019 (2)
  • February 2019 (1)
  • January 2019 (8)
  • December 2018 (7)
  • November 2018 (2)
  • August 2018 (1)
  • July 2018 (2)
  • June 2018 (1)
  • May 2018 (1)
  • April 2018 (1)
  • March 2018 (2)
  • February 2018 (2)
  • January 2018 (2)
  • December 2017 (1)
  • November 2017 (2)
  • October 2017 (1)
  • September 2017 (1)
  • August 2017 (1)
  • June 2017 (4)
  • April 2017 (3)
  • March 2017 (2)
  • February 2017 (2)
  • December 2016 (4)
  • August 2016 (3)
  • March 2016 (4)
  • January 2016 (3)
  • December 2015 (3)
  • November 2015 (4)
  • July 2015 (3)
  • May 2015 (3)
  • February 2015 (3)
  • December 2014 (3)
  • October 2014 (1)
  • September 2014 (3)
  • May 2014 (3)
  • February 2014 (4)
  • January 2014 (3)
  • December 2013 (4)
  • October 2013 (3)
  • September 2013 (4)
  • August 2013 (6)
  • July 2013 (21)

Subscribe for updates

Join our email list to get access to the latest news in the industry.

Subscribe

Copyright © 2021 · Pinsomo Theme by SomoThemes · WordPress · Log in

Return to top of page

Copyright © The Dow Chemical Company (1995-2014). All Rights Reserved. ®™* Trademark of The Dow Chemical Company ("Dow") or an affiliated company of Dow. ®™Always Active, Certified Sentricon Specialist, Certified Sentricon Specialists, ESP, Interrogator, Recruit and Sentricon are trademarks of The Dow Chemical Company (“Dow”) or an affiliated company of Dow. ®Facebook is a registered trademark of Facebook Inc. ®Google+ is a registered trademark of Google Inc. ®Pinterest is a registered trademark of Pinterest Inc. ®™STEPS and Sustainability Through Environmental Practices and Solutions are trademarks of Arrow Exterminators, Inc. ®Twitter is a registered trademark of Twitter, Inc.