Wrapping up the retention video series is We Know Your Home Better Than You Do. Hear from other Certified Sentricon Specialists™ about the importance of closing a communication gap between old and new homeowners.
You’ve had a longtime customer, and they sell their house and move. Now what? Chances are, you’re back at square one with the new homeowner and having to sell your company’s professional service and why it’s important to keep the Sentricon® system in place. This is a good time to explain the threat of termites in the area, previous pest issues in the home or neighborhood and how you’ve protected their new home over the years. You know that home better than they do.
This video can be found on the CSS Resource Center.